Effective Date: 14/7/2025
Citrulyn (“we”, “our”, or “us”) is committed to protecting the privacy of visitors and users (“you” or “your”) of our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our dropshipping platform in Canada.
1. Information We Collect
We may collect personal information that you voluntarily provide, such as:
- Full name
- Email address
- Phone number (including WhatsApp)
Automatically collected information includes:
- IP Address
- Browser type
- Device information
This information may be collected in accordance with Canadian privacy regulations, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
2. How We Use Your Information
Collected data may be used to:
- Respond to inquiries and provide support
- Set up and manage your account
- Send relevant service updates
3. Data Sharing and Disclosure
We do not sell or rent your personal data. Information may be shared with:
- Trusted third-party service providers (e.g., hosting, email)
- Government or legal authorities when required to comply with Canadian laws or protect legal rights
All third-party providers must comply with privacy and security obligations consistent with Canadian data protection standards.
4. Data Retention
Your personal information will be retained only as long as necessary to fulfil the purposes described or as required under applicable Canadian laws. You may request access to or deletion of your data at any time by contacting us.
5. Your Rights
As a Canadian user, you have the right to:
- Access your personal data
- Request corrections or deletion
- Withdraw consent to receive communications at any time
To exercise your rights, contact us at support@citrulyn.com
6. Security
We use industry-standard technical and organisational safeguards to protect your personal information, including encryption and access controls. However, no online transmission is 100% secure.
7. Policy Updates
We may update this Privacy Policy from time to time. Updates will be posted on this page with the new effective date.
8. Contact Us
For any questions or requests related to this policy:
📧 Email: support@citrulyn.com
